Frequently Asked Questions
Everything you need to know about styling and protecting your sound with Loop.
How long does shipping take within the United States?
Standard shipping across America typically takes 3 to 7 business days. We also offer expedited shipping options at checkout if you need your Loops sooner for an upcoming event or concert.
What is your return policy?
We offer a 100-day risk-free return policy. If you are not completely satisfied with the fit, comfort, or style of your Loop earplugs, you can return them for a full refund within 100 days of purchase.
How do I know which ear tip size will fit me?
Every pair of Loop earplugs includes four sets of interchangeable silicone ear tips ranging from sizes XS to L. This ensures you can find the perfect, most comfortable fit for your ears and style preference.
Can I wear Loop earplugs as a fashion accessory?
Absolutely! Loop earplugs are uniquely designed to look like sleek, modern jewelry. With various metallic finishes and vibrant colors, they are crafted to complement your outfit while protecting your hearing.
Are Loop earplugs safe to use for sleeping and concerts?
Yes, our products are certified hearing protection. Depending on the model you choose (Experience, Engage, or Quiet), they are engineered to reduce noise levels safely, whether you are sleeping, working, or at a loud music festival.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as modern payment options including PayPal, Apple Pay, Google Pay, and Shop Pay installments.